Configuring Batch Printers for Hyperion Financial Reporting


I was having difficulty getting physical printers configured so that users could use them as destinations while scheduling a batch in Hyperion Financial Reporting from Hyperion Workspace. The best documentation I could find only got me so far. Eventually, I submitted a support request through Oracle Metalink.

They got back to me yesterday and walked me through the solution. We got it working, but the process ain't pretty. Basically, you have to physically install printers on the Windows server running the Hyperion BI Plus Print Services as local printers via the Standard TCP/IP port. Installing them as traditional network printers won't work. Here are the detailed instructions:
  1. Remote into print server (windows machine running Hyperion BI Plus print services)
  2. click start > run… > type control panel > click OK
  3. double-click printers and faxes
  4. double-click add printer
  5. click next
  6. uncheck "automatically detect…" > click next
  7. click "create a new port" > select "standard tcp/ip port" > click next
  8. click next
  9. enter IP address of printer to add > click next
  10. select driver > click next
  11. enter the name of the printer (this is what will show to users when selecting from list) > select No (for default printer) > click next
  12. click "do not share this printer" > click next
  13. click "no" (do not print test page) > click next
  14. click finish
You will have to restart your browser to see the new printer in the destination list when setting up a scheduled batch. Oh, Oracle mentioned that users also have to choose the "Export as PDF" destination option, or the print won’t happen. Nice finishing touch, eh?

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Aaron Hursman
Aaron Hursman is a passionate user-advocate who is lucky enough to do what he loves for a living. As a user experience architect, he applies user-centered design principles and techniques including user research, persona development, information architecture, storyboards, wireframes, prototyping, visual design, graphic design, interaction design, and usability. Aaron has a background in web development, enterprise applications, and the social web. At nGame, he is applying his craft to design and build the next generation of enterprise software. Aaron is available as a speaker and author upon request.
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