I was having difficulty getting physical printers configured so that users could use them as destinations while scheduling a batch in Hyperion Financial Reporting from Hyperion Workspace. The best documentation I could find only got me so far. Eventually, I submitted a support request through Oracle Metalink.
They got back to me yesterday and walked me through the solution. We got it working, but the process ain't pretty. Basically, you have to physically install printers on the Windows server running the Hyperion BI Plus Print Services as local printers via the Standard TCP/IP port. Installing them as traditional network printers won't work. Here are the detailed instructions:
- Remote into print server (windows machine running Hyperion BI Plus print services)
- click start > run… > type control panel > click OK
- double-click printers and faxes
- double-click add printer
- click next
- uncheck "automatically detect…" > click next
- click "create a new port" > select "standard tcp/ip port" > click next
- click next
- enter IP address of printer to add > click next
- select driver > click next
- enter the name of the printer (this is what will show to users when selecting from list) > select No (for default printer) > click next
- click "do not share this printer" > click next
- click "no" (do not print test page) > click next
- click finish
You will have to restart your browser to see the new printer in the destination list when setting up a scheduled batch. Oh, Oracle mentioned that users also have to choose the "Export as PDF" destination option, or the print won’t happen. Nice finishing touch, eh?
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